Information and Referral Program Managing Attorney

Application Deadline: May 17th, 2021  

The American Civil Liberties Union of Washington (ACLU-WA) is seeking an Information and Referral Program Managing Attorney (IRP Managing Attorney) to manage the ACLU-WA’s information and referral service statewide.  The ACLU-WA receives approximately four thousand requests for legal assistance each year, through phone messages, mail and our online complaint form.  The Managing Attorney will be responsible for managing all aspects of the ACLU-WA’s response to these requests, including hiring, training, and supervising intake volunteers and interns; screening requests for assistance to provide a meaningful response to all complainants. 
 
OVERVIEW
The ACLU of Washington is a leader among state affiliates of the American Civil Liberties Union, the country's premier guardian of liberty. We work in courts, legislatures, and communities to protect and extend American rights to freedom, fairness, and equality. The ACLU is both nonprofit and nonpartisan. We are supported by more than 135,000 members, activists, and donors.
 
The ACLU of Washington is currently redesigning all aspects of its intake program. This position would spearhead the development, implementation, and rollout of these changes and oversee the program’s day-to-day operations.
 
The ACLU-WA is committed to ending racism in Washington State and throughout the country. This includes how we work with each other, and with our partners and allies in the communities we serve. We are committed to bringing anti-racism to all aspects of ACLU-WA's internal and external functions, including but not limited to recruitment, hiring and human resources, strategic planning, ally, donor, and volunteer relations, Board and committee processes, and deciding what cases to litigate. We are looking for candidates who share this commitment to advancing racial justice, both internally in our organization and externally in the communities that we serve.
 
*Please note: the ACLU-WA is closely following the 2019 Novel Coronavirus Disease (COVID-19) and continues to carefully monitor public health pronouncements and recommendations. Currently, our office is closed and staff is working remotely until further notice.
 
As an organization, we value working together and look forward to when we can return to our office. Until then, we provide laptops, home office supplies, certain equipment, and technology support to do our best work even from our homes. You will need an effective WiFi connection and a way to reach you by phone. This position is eligible for either a work phone or phone stipend, as well as an additional $100 stipend each month to help cover any additional costs while working from home.
 
The ACLU is an equal opportunity employer. We value a diverse workforce and an inclusive culture. The ACLU encourages applications from all qualified individuals without regard to race, color, religion, sexual orientation, gender, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status, socio-economic circumstance, or record of arrest or conviction. We do not conduct criminal background checks on our candidates.
 
PRIMARY RESPONSIBILITIES
  • Participation in ACLU-WA’s race equity work. This may include utilizing ACLU-WA race equity tools, adopting ACLU-WA race equity practices, serving on the Race Equity Team or subcommittees, etc.
  • Manage all aspects of our information and referral program including supervising training, onboarding, and offboarding.
  • Serve as point of contact between volunteers, community partners, and other ACLU departments.
  • Serve as point of contact with the office Communications team and other departments to create and update responsive, community-oriented “know your rights” material. 
  • Develop criteria for internal escalation/analysis of requests for assistance.
  • Build relationships with allies at partner organizations across Washington state across a range of issues to maintain equitable and informed referrals.
  • Monitor, evaluate and implement projects to improve the information and referral process and program.
  • Monitor complaint database to ensure records are accurate and well organized.
  • As needed, investigate specific complaints; engage in information gathering to support litigation and advocacy efforts.
QUALIFICATIONS
  • Ideal candidates will have an awareness of, and willingness to engage in, the difficult and transformative work of challenging systems of oppression, institutional and structural racism, and implicit bias.
  • Exceptional organizational skills and a system-oriented working style are essential to implement a new program structure, manage volunteers and staff, and handle and prioritize multiple activities and responsibilities.
  • Issue spotting skills, ability to do research and analysis.
  • Strong management skills for recruiting, training, and overseeing volunteers, and providing professional development opportunities.
  • Ability to handle stress in a healthy way with an awareness of the impacts of secondary trauma.
  • Excellent interpersonal skills; proven ability to communicate with an empathetic trauma-informed lens to support a wide range of needs and skills.
  • Excellent writing, editing, and proofreading skills.
  • While not required, Spanish language proficiency is preferred.
EDUCATION/EXPERIENCE
  • J.D. degree required and at least 3 years of experience practicing law. This is not a litigation position and will not turn into one.                                                                                                                                                                             
  • Familiarity with the legal landscape in Washington state including resources and statutes relevant to common civil liberties concerns (for example housing, homeless, criminal legal system).
WORK ENVIRONMENT
The ACLU-WA’s staff of 40+ employees and numerous volunteers generally work in a standard office setting in downtown Seattle between the hours of 9am and 5pm. The physical demands and work environment described below represent those required and encountered by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to type on a keyboard for long periods of time
  • Ability to sit or stand for extended periods
  • Ability to view a computer screen for long periods of time
This job description provides a general but not comprehensive list of the essential responsibilities and qualifications required. It does not represent a contract of employment. The ACLU reserves the right to change the description and/or posting at any time without advance notice. This position is “exempt” under the Fair Labor Standards Act.
 
COMPENSATION AND BENEFITS
The ACLU of WA is dedicated to centering equity in all aspects of the organization and, as such, has adopted a salary scale for measuring how to best compensate its employees. The salary for this position is $77,200 – $85,940. A range indicates the intention to accommodate those with varying years of relevant experience, as determined by the salary scale.
 
Benefits include three weeks of vacation, thirteen sick days, fifteen holidays, fully paid employee medical, dental, vision, and disability insurance, a generous retirement plan, and an ORCA card, the regional transportation pass.

APPLICATION PROCEDURE
To apply, email a cover letter and resume to Jobs@aclu-wa.org and include in the subject line of the email: your last name and Information & Referral Program Managing Attorney. In your cover letter, please indicate where you learned of the posting. Applications will be accepted until May 17th, 2021, at which time the job announcement will be removed from our website at www.aclu-wa.org/careers
 
The ACLU of Washington comprises two separate corporate entities, the American Civil Liberties Union of Washington, Inc. and the American Civil Liberties Union of Washington Foundation. The two corporations share the same overall mission, office space, and employees. This job posting refers collectively to the two organizations under the name “ACLU of Washington”.